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UID:3942-1620028800-1633798800@everydayherova.org
SUMMARY:Recruitment & Retention Coordinator Certification Courses
DESCRIPTION:FREE! Recruitment & Retention Coordinator Certification Courses \nChoose your course \nJune 26-27: 8am – 5pm Orange County\, VA \nOctober 16-17: 8am – 5pm Botetourt County\, VA \nHone your skills in:\n– The “membership lifecycle”\n– “Selling” your department\n– Working with your leaders\n– Interacting with the public\n– Marketing for recruitment \nCome away with a plan\, specific to your department\, to bring in and retain quality members. \nPre-course: Pre-registration and 6-hours of pre-work is required \nRegister!\nEmail Spencer Cheatham to register SCheatham@IAFC.org \n*COVID-19 compliance: Governor and local orders will be enforced.
URL:https://everydayherova.org/event/3942/
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20211013T190000
DTEND;TZID=America/New_York:20211013T190000
DTSTAMP:20260424T091832
CREATED:20211002T000115Z
LAST-MODIFIED:20211002T000115Z
UID:3996-1634151600-1634151600@everydayherova.org
SUMMARY:Dealing with Difficult People featuring Jan Spence
DESCRIPTION:Wouldn’t it be wonderful if we lived in a world where everyone does what they are supposed to do\, when they are supposed to do it\, and the way WE want it done? Unfortunately\, that is rarely a reality\, especially for professionals who deal with a wide range of people in the workplace. Volunteers who over-promise and under-deliver\, candidates who don’t show up for interviews\, and colleagues that don’t follow through (not to mention sometimes dealing with sensitive topics and issues) can leave even the most patient leader overwhelmed and frustrated. \n  \nIn this high-impact\, interactive session\, Jan Spence\, CSP shares the warning signs of dealing with a “difficult” person and provides a different approach to making your interactions more meaningful and valuable. Participants leave with immediate\, actionable tools that will be used to set boundaries\, maintain a more positive outlook\, and ultimately be more productive when faced with challenging individuals. \n\n*Participants are encouraged to have their microphones and cameras on during the event* \n\nJoin us October 13th at 7 PM ET \n\nRegister Today: https://bit.ly/3iePHqW
URL:https://everydayherova.org/event/dealing-with-difficult-people-featuring-jan-spence/
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BEGIN:VEVENT
DTSTART;TZID=UTC:20211024T083000
DTEND;TZID=UTC:20211024T130000
DTSTAMP:20260424T091832
CREATED:20210922T201304Z
LAST-MODIFIED:20211209T011628Z
UID:3993-1635064200-1635080400@everydayherova.org
SUMMARY:BEYOND HOSES & HELMETS - Putting the Pieces Together
DESCRIPTION:OCTOBER 23-24 IN DINWIDDIE\, VIRGINIA\nPresented by the Volunteer and Combination Officers Section of the IAFC  \nThe future of organizations staffed with volunteers or a combination of volunteers and career members is at a critical junction. Leaders will have to demonstrate to their communities the value of volunteers in the delivery of emergency services through a proactive approach to leading volunteers. \nBeyond Hoses & Helmets (BH&H) lays the groundwork to prepare current and future leaders to lead and manage a fire department with creativity and innovation. BH&H is an interactive workshop presenting current successful techniques on: \n• Retaining\n• Recruiting\n• Leading\n• Marketing\n• Building relationships\n• Conflict resolution \nThe Dinwiddie Fire and EMS (Virginia) will host the delivery of this course at the Public Safety Building\, 13850 Courthouse Road\, Dinwiddie\, VA\, 23841. This FREE course will be held on Saturday October 23\, 2021\, beginning at 8:30am ending at 5:00pm and convening again on Sunday October 24\, 2021\, beginning at 8:30am and concluding at 1:00pm. \nhttps://bit.ly/2Wr4QxB
URL:https://everydayherova.org/event/beyond-hoses-helmets-putting-the-pieces-together/
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BEGIN:VEVENT
DTSTART;TZID=UTC:20211117T190000
DTEND;TZID=UTC:20211117T200000
DTSTAMP:20260424T091832
CREATED:20211015T232721Z
LAST-MODIFIED:20211209T011606Z
UID:4000-1637175600-1637179200@everydayherova.org
SUMMARY:GROWING AS A LEADER: SIX WAYS TO BUILD\, ENGAGE AND RETAIN YOUR TEAM
DESCRIPTION: How to Successfully Recruit  \nMany fire chiefs are not self-professed salespeople. Even if they are searching for volunteers on a semi-regular basis\, it’s easy for them to hide behind emails and even “hoping others will do it” without ever making a personal connection with potential recruits. In order to grow a department\, leadership and members must learn to differentiate themselves by actually connecting and building relationships with prospects beyond traditional marketing methods. Join us for October’s topic entitled: How to Successfully Recruit  \nIn this highly interactive\, engaging presentation\, Jan Spence helps to take the fear out of prospecting for new volunteers by first addressing the barriers getting in the way and then by giving participants a step-by-step process to follow in order to generate increased activity and expand their recruiting base. Starting her sales career at age ten\, Jan delves into the three key areas holding people back from the one most important aspect of their department growth – prospecting and sales. She will educate\, give examples and give participants the opportunity to practice what they have learned in the areas of Mindset\, Method and Measurement. \nThe subsequent monthly topics and delivery dates are: \nTOPIC TITLES  \n\nUnderstanding and Navigating Generational Differences \nDealing with Difficult People \nHow to Successfully Recruit \nLeading and Engaging Volunteers and Employees \nTime Management Tools and Techniques \n\nDELIVERY DATES  \n\nNovember 17\, 2021 \nDecember 14\, 2021 \nJanuary 19\, 2022 \n\nREGISTER FOR OUR THIRD SESSION: NOVEMBER 17\, 2021\, 5PM MST https://www.eventbrite.com/e/growing-as-a-leader-six-ways-to-build-engage-and-retain-your-team-tickets-167651402859
URL:https://everydayherova.org/event/growing-as-a-leader-six-ways-to-build-engage-and-retain-your-team-3/
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BEGIN:VEVENT
DTSTART;TZID=UTC:20211214T190000
DTEND;TZID=UTC:20211214T200000
DTSTAMP:20260424T091832
CREATED:20211209T011428Z
LAST-MODIFIED:20211209T011428Z
UID:4010-1639508400-1639512000@everydayherova.org
SUMMARY:Leading and Engaging Volunteers and Employees with Jan Spence
DESCRIPTION:GROWING AS A LEADER: SIX WAYS TO BUILD\, ENGAGE AND RETAIN YOUR TEAM\nLeading and Engaging Volunteers and Employees\nDo you struggle with how to keep employee and volunteer engagement levels high and consistent among your team? Do you have a solid plan in place with actionable steps that your leaders can turn to when they need to boost personnel morale? Join us for December’s topic entitled: Leading and Engaging Volunteers and Employees Jan Spence shares how pursuing her life-long dream of playing professional football led to the unexpected opportunity to affect change through encouraging words and simple actions. Applying her “Cheer Leadership” approach in the workplace builds stronger connections\, increases employee and volunteer engagement and loyalty\, fosters teamwork\, and creates a positive department culture. In a time when employee satisfaction levels are plummeting and attrition levels are soaring\, these invaluable strategies can assist leaders with helping and guiding their employees towards reaching their full potential. \nThe subsequent monthly topics and delivery dates are: \nTOPIC TITLES\nLeading and Engaging Volunteers and Employees\nTime Management Tools and Techniques \nDELIVERY DATES\nDecember 14\, 2021\nJanuary 19\, 2022 \nREGISTER FOR OUR FIFTH SESSION: \nDECEMBER 14\, 2021\, 7PM \nHTTPS://BIT.LY/3HXOCIR
URL:https://everydayherova.org/event/leading-and-engaging-volunteers-and-employees-with-jan-spence/
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