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 Understanding and Navigating Generational Differences 

For the first time ever, there are five, even six different generations in the workforce. Each generation has their own style of communicating and varying expectations for workplace interactions. So how can those in leadership roles prevent communication issues that obstruct information, hinder collaboration, and cost time and money? Join us for September’s topic entitled: Understanding and Navigating Generational Differences 

In this highly interactive, high-energy session, Jan Spence, CSP will use her vast knowledge helping companies and individuals 

take their teamwork, listening, and communication skills to the next level by sharing tips on how to set established protocols and clear processes of communication, thus increasing employee engagement and overall productivity. By the end of the session, participants will have the necessary tools they can implement immediately to successfully navigate the varying and unique needs of a multi-generational workforce. 

The subsequent monthly topics and delivery dates are: 


  • Understanding and Navigating Generational Differences 
  • Dealing with Difficult People 
  • How to Successfully Recruit 
  • Leading and Engaging Volunteers and Employees 
  • Time Management Tools and Techniques 


  • September 22, 2021 
  • October 13, 2021 
  • November 17, 2021 
  • December 14, 2021 
  • January 19, 2022 

REGISTER FOR OUR SECOND SESSION: SEPTEMBER 22, 2021, 7PM https://www.eventbrite.com/e/growing-as-a-leader-six-ways-to-build-engage-and-retain-your-team-tickets-167651402859

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