Recruitment & Retention Coordinator Certification Courses

FREE! Recruitment & Retention Coordinator Certification Courses Choose your course June 26-27: 8am – 5pm Orange County, VA October 16-17: 8am – 5pm Botetourt County, VA Hone your skills in: - The “membership lifecycle” - “Selling” your department - Working with your leaders - Interacting with the public - Marketing for recruitment Come away with […]

GROWING AS A LEADER: SIX WAYS TO BUILD, ENGAGE AND RETAIN YOUR TEAM

 Understanding and Navigating Generational Differences  For the first time ever, there are five, even six different generations in the workforce. Each generation has their own style of communicating and varying expectations for workplace interactions. So how can those in leadership roles prevent communication issues that obstruct information, hinder collaboration, and cost time and money? Join […]

Dealing with Difficult People featuring Jan Spence

Wouldn’t it be wonderful if we lived in a world where everyone does what they are supposed to do, when they are supposed to do it, and the way WE want it done? Unfortunately, that is rarely a reality, especially for professionals who deal with a wide range of people in the workplace. Volunteers who […]

BEYOND HOSES & HELMETS – Putting the Pieces Together

OCTOBER 23-24 IN DINWIDDIE, VIRGINIA Presented by the Volunteer and Combination Officers Section of the IAFC  The future of organizations staffed with volunteers or a combination of volunteers and career members is at a critical junction. Leaders will have to demonstrate to their communities the value of volunteers in the delivery of emergency services through […]

GROWING AS A LEADER: SIX WAYS TO BUILD, ENGAGE AND RETAIN YOUR TEAM

 How to Successfully Recruit  Many fire chiefs are not self-professed salespeople. Even if they are searching for volunteers on a semi-regular basis, it’s easy for them to hide behind emails and even “hoping others will do it” without ever making a personal connection with potential recruits. In order to grow a department, leadership and members […]

Leading and Engaging Volunteers and Employees with Jan Spence

GROWING AS A LEADER: SIX WAYS TO BUILD, ENGAGE AND RETAIN YOUR TEAM Leading and Engaging Volunteers and Employees Do you struggle with how to keep employee and volunteer engagement levels high and consistent among your team? Do you have a solid plan in place with actionable steps that your leaders can turn to when